🎙️ In this episode: HX at Rvdb – Practice what you preach. What does it mean to prioritize Human Experience within your own organization? In this episode, we talk with Jaap Trouw (Head of Human Experience) and Berend van Liemt (HX Advisor) about how Rvdb is making the shift from HR to HX.
How do they attune to the needs of their colleagues—both expressed and unspoken—and how do they translate those needs into the day-to-day choices that matter, both for others and for themselves? We’ll discuss concrete examples: from listening to latent needs and taking a different approach to absenteeism, to creating space for parenting and mental well-being.
We also reflect on the challenges of customization, culture, leadership, and the tension between people and profit. An honest conversation about vulnerability, ownership, and the importance of genuine connection—exactly as HX is intended.
🎧 Have fun listening!